This policy covers careerlagoon.com, which is operated by CareerLagoon in Carnarvon, Western Australia. CareerLagoon lists home-based part-time roles and passes applications to the businesses that offer them; the business, not CareerLagoon, is the employer. You can write to CareerLagoon at careers@careerlagoon.com. CareerLagoon follows the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
When you apply, CareerLagoon receives the details you enter: your name, age, gender, nationality, residency status, salary expectation, whether you have an Australian bank account (yes or no), email address and WhatsApp number. When you message a CareerLagoon mentor on WhatsApp, we receive your WhatsApp name, phone number and the text of your message. Emails to CareerLagoon give us your address and whatever the email says.
Yes, the routine details any website receives: IP address, browser and device type, the page requested, the referring page and the time. The CareerLagoon hosting provider keeps these to operate and protect careerlagoon.com, and CareerLagoon does not link them to applications.
If a required field is empty, CareerLagoon may not be able to contact you or pass your application to the employer. Optional fields can simply be skipped.
Do not share passwords, SMS verification codes, card or bank account numbers, tax file numbers or images of ID with CareerLagoon. CareerLagoon has no use for them, will not request them and removes them if they are sent anyway.
To reply to your application and send role details, to pass your application to the employer for the role you picked, to answer questions sent by email or WhatsApp, to keep records of applications and conversations, to handle complaints and misuse, and to comply with the law.
CareerLagoon does not sell, rent or trade personal information and does not use applications for marketing. Should another role seem a better fit, CareerLagoon will ask your permission before your details go anywhere for it.
Only the people at CareerLagoon who handle applications, plus the employer behind your chosen role. CareerLagoon names the employer and explains what will be shared before any introduction is made.
careerlagoon.com is hosted and protected by Cloudflare, which also forwards emails addressed to CareerLagoon. Fonts are delivered by Google Fonts, meaning your browser requests them from Google. Messages with CareerLagoon mentors travel through WhatsApp, a Meta service. These providers follow their own policies. The application form is hosted by WhatsForm, a third-party form service that keeps a copy of the answers you send. careerlagoon.com also uses Google Analytics and the Google Ads tag, described below. CareerLagoon will list any new provider here before switching it on.
CareerLagoon discloses information to authorities only when legally required, or when legally permitted and reasonably needed to look into misuse or protect the rights of a person.
Applying to CareerLagoon has two steps: the form, then a WhatsApp message to a mentor. CareerLagoon receives your form answers through WhatsForm as soon as you press submit. Submitting then opens WhatsApp with suggested text to the CareerLagoon mentor number shown in the chat header. It is not sent until you press Send yourself. No WhatsApp? Write to careers@careerlagoon.com and CareerLagoon will arrange another option.
careerlagoon.com uses Google Analytics and Google Ads cookies to measure visits and applications, as explained in the next section. A strictly necessary security cookie may also be set by our host to stop automated abuse. You can block or delete cookies in your browser settings and the CareerLagoon site will still work.
careerlagoon.com uses Google Analytics 4 (G-X238PXWDQ6) to count visits and the Google Ads tag (AW-18319596835) to record when an application form is submitted after an ad click. Google receives technical details such as your IP address, device and browser type, the pages viewed and the ad click identifier. CareerLagoon does not use enhanced conversions, Customer Match or remarketing lists. You can limit ad personalisation in your Google account settings. CareerLagoon never puts names, phone numbers or email addresses into tracking data or URLs.
Some of CareerLagoon's providers, such as Cloudflare, Google, WhatsForm and WhatsApp, process data outside Australia, including in the United States. CareerLagoon applies the Australian Privacy Principles to these disclosures, and you can ask careers@careerlagoon.com for more information.
Up to twelve months after our last real conversation about a role, after which CareerLagoon deletes it. CareerLagoon deletes sooner if you ask, and keeps it longer only when the law or an unresolved dispute requires. Hosting logs are normally gone within 30 days.
careerlagoon.com uses HTTPS, and only the people handling applications can open them. No system is perfect, so if a breach is likely to cause you serious harm, CareerLagoon will notify you under the Notifiable Data Breaches scheme.
Employers you were introduced to, and WhatsApp itself, may hold their own records outside CareerLagoon's control. CareerLagoon can point you to the right place to ask them.
You may ask CareerLagoon at careers@careerlagoon.com for a copy of your information, a correction, deletion or withdrawal of your application. CareerLagoon may need to confirm who you are, will try to respond within 30 days and will give reasons if a request is refused. An introduction that has already happened cannot be undone.
Let CareerLagoon know and your record will be updated.
No. A person at CareerLagoon reads every application, and the employer decides who is hired.
careerlagoon.com is for adults looking for work. If CareerLagoon finds a child's information, it is deleted.
Write to careers@careerlagoon.com explaining your concern. CareerLagoon will look into it and respond in writing, and if you remain dissatisfied, a person at CareerLagoon with no earlier involvement will review the matter afresh.
The application form does not ask for a role. Mention the role you prefer when you message a CareerLagoon mentor, or ask them to talk you through each role first. Until an introduction has happened, you can switch roles by sending a WhatsApp message or writing to careers@careerlagoon.com.
The chat with your CareerLagoon mentor is stored so the team has context when you follow up. Only staff dealing with applications can read it, and CareerLagoon will delete its copy on request. Your phone keeps its own copy, and WhatsApp handles its records under its own policy. CareerLagoon does not pass WhatsApp conversations to advertisers or data brokers.
Yes. You can stop your application with CareerLagoon whenever you like by messaging your mentor or emailing careers@careerlagoon.com. CareerLagoon will stop contacting you about roles, will not introduce you to any further employers and will delete your details in line with the retention section, unless the law requires CareerLagoon to keep a record for longer.
CareerLagoon relies on the details you give, so please check them before you submit. If a mentor notices something that looks wrong, such as a mistyped number, CareerLagoon will ask you to confirm it on WhatsApp rather than guess. You can correct your details at any time by messaging your mentor or writing to careers@careerlagoon.com.
It may. Updates are posted here with a new date, and if they affect information CareerLagoon already holds, you will be told first where the law requires.
CareerLagoon, Carnarvon, Western Australia, Australia. Email careers@careerlagoon.com, every day, 9am to 5pm AWST.